The world’s best airports for 2016 as voted by airline customers around the world have been announced. And the winner this year? None other than last year’s winner, Singapore’s Changi Airport! For the 4th year in a row Changi Airport in Singapore has come up on top at the Skytrax World Airport Awards. So just what does it take for an airport to be voted the best in the world for four years running? Among many others, amenities such as free Internet service, free tour of the city for transit passengers, two 24-hour movie theaters screening the latest blockbusters for free, a rooftop swimming pool, an orchid garden and a butterfly garden sure help! “To be named the World’s Best Airport by SkyTrax for the fourth year running is a significant achievement for Changi Airport and a clear affirmation that we continue to hit the right notes in our pursuit of service excellence,” airport CEO Lee Seow Hiang said in a statement issued by SkyTrax. “We do not take this recognition for granted; it is the extraordinary effort and commitment of the entire airport community that drives Changi’s success.” Coming second is South Korea’s Incheon International Airport, which has held the No. 2 spot since 2013. This year’s top 10 list hasn’t changed much from previous years, though the addition of Doha’s Hamad International Airport, from 22nd place last year, marks the first Middle East airport to join the ranks. Airport authorities in Japan are getting things right, too, with three of its airports among the top 10. But once again, North America failed to have an airport in the top 10. 2016 SkyTrax World Airport Awards 1. Singapore Changi Airport 2. Incheon International Airport (South Korea) 3. Munich Airport (Germany) 4. Tokyo International Airport Haneda 5. Hong Kong International Airport 6. Chubu Centrair International Airport (Nagoya, Japan) 7. Zurich Airport (Switzerland) 8. London Heathrow Airport 9. Kansai International Airport (Osaka, Japan) 10. Hamad International Airport (Doha, Qatar) About the World Airport Awards The Skytrax World Airport Awards are the most prestigious accolades for the airport industry voted by customers in the largest, annual global airport customer satisfaction survey. The Awards are based on 13.25 million airport survey questionnaires completed by 106 different nationalities of airline customers during the survey period. The survey operated from June 2015 to February 2016, covering 550 airports worldwide and evaluating traveller experiences across different airport service and product key performance indicators – from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate. The World Airport Awards are a global benchmark of airport excellence, and widely known as the Passengers Choice Awards. Source